Returns & order issues
We do not accept returns or exchanges. If there’s a problem with your order, we’re happy to hear from you and help.
Something wrong with your order?
If an item arrives damaged, something is missing, or you received the wrong item, contact us. Include your order number and a short description of the issue. Keep any photos that show the problem so you can share them when we reply.
Cancellation requests
To request a cancellation, contact us within one hour of purchase. Include your order number so we can find the order.
Before ordering
Check your light kit’s exact model and the mount style, color, and pack size you select. If you’re unsure what fits, ask us before ordering.
Your rights
This policy does not limit any rights you have under applicable law.